Privacy Policy

Last updated: 19/09/2025

Robot Home (“we”, “our”, “us”) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

- Personal details (name, email, address, phone number)
- Account information (login details)
- Payment details (processed securely via third parties)
- Website usage data (cookies, Google Analytics, Meta Pixel)

2. How We Use Your Information

- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send marketing communications (if opted in)
- Comply with legal obligations

3. Cookies & Tracking

- We use cookies and tracking tools (Google Analytics, Meta Pixel).
- You can disable cookies, but some features may not work.

4. Disclosure of Information

- Shared with suppliers, shipping partners, payment processors, service providers, or as required by law.
- We do not sell personal data.

5. International Customers

Your information may be transferred internationally for shipping and fulfilment.

6. Data Security

We take reasonable steps to protect your personal information but cannot guarantee absolute security.

7. Access & Correction

Request access or correction of your personal data via hello@robothome.com.au.

8. Marketing Communications

You may opt out of marketing emails anytime via unsubscribe link.

9. Changes to this Policy

We may update this Privacy Policy and publish changes on this page.

10. Contact Us

Email: hello@robothome.com.au